Technology Resources

The Grand Rapids Public Schools Management Information Systems (MIS) Department is responsible for providing administration, support and training on all information technology related systems throughout the district. We are committed to providing outstanding technology resources for all GRPS staff and scholars.

Technology Support & Services


All GRPS scholars have a personal computing device that is available in school and to take home for schoolwork. Each school manages the check-in/out process for their scholars’ devices and provides assistance for malfunctioning, damaged, and lost devices. Most schools provide the following devices for scholars:

  • PK through 1st grade: iPad
  • 2nd through 12th grade: Chromebook

Other types of scholar devices not listed above may also be used in-school as warranted by curricular programming or for special education accommodations. For example, scholars participating in specific STEM or Fine Arts programming may use devices in school that are specifically designed to support specialized software or hardware.

Device responsibility guide for Scholars and Parents/Guardians are provided on this page.

Some GRPS Middle or High schools allow scholars to bring their own device to be used in school. In these cases, such schools will define the guidelines about when and how such a device may be used. Schools will still require use of a GRPS computing device for certain applications such as online assessments.

GRPS provides no- and low-cost Internet options for all families with such needs in order to facilitate scholars using their device to perform schoolwork at home.   Parents/guardians who have the need and wish to take advantage of this offering can do so by contacting their scholar’s school or the technology Helpdesk.

GRPS employs Learning Management Systems for scholars at all grade levels. Scholars are provided access to the LMS to assist in tracking schoolwork, course progress, grades, and activities. Teachers may require homework to be turned in via the LMS. Parents/Guardians are provided access to their scholar’s LMS accounts in order to maintain visibility to their schoolwork and provide guidance as necessary.

  • PK through 5th grade (or 6th grade Montessori): Seesaw
  • 6th through 12th grade (or 7th through 12th grade Montessori): Schoology

Access information for parents/guardians are sent home at the start of the school year, or can be obtained by contacting your scholar’s teacher, school office, or the technology Helpdesk.

Parent/Guardians can review enrollment and demographics information as well as official grade reports and attendance information by using the ParentVue app. Access to ParentVue is provided to the Parent/Guardian during initial enrollment. A dedicated support team for ParentVue is available by contacting sdshelp@grps.org or by calling (616)819-2468.

The GRPS technology Helpdesk is available to families who require assistance with their scholar devices or GRPS-provided Internet access. The Helpdesk provides support to Parents/Guardians in both English and Spanish and is open 7:30am-4:30pm Monday-Friday, and offers on-call support outside of those hours. Contact the Helpdesk by email at helpdesk@grps.org or by phone at (616)819-2800.

Access to applications for online curriculum as well as Learning Management Systems and a wealth of other online resources is available at the GRPS Portal at portal.grps.org using the scholar’s login information.


Help Desk Support

The Helpdesk provides e-mail, and phone support for all GRPS end users with their technical computer related problems.

Hours of Operation

Monday - Friday | 7:30 AM - 4:00 PM

Call (616)819-2800
Email helpdesk@grps.org


Mobile Device Guidelines

Download the Mobile Device Guidelines for important information about technical support/repairs, mobile device care, internet use, and scholar responsibilities while using a GRPS mobile device. 

Las pautas para dispositivos móviles

Kuramo umurongo ngenderwaho wigikoresho cya mobile.

Pakua Miongozo ya Simu

 

Request for Proposals (RFPs)

Grand Rapids Public Schools is proud to work with reliable vendors who support our schools and operations. Visit our Procurement Portal to view all open RFPs.